Thank you for choosing www.nehamart.com for your shopping needs. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased on our Website.
By placing an order with us, you agree to the terms outlined below.
1. Order Processing Time
a. Processing: Orders are typically processed within 0 to7 business days (excluding weekends and holidays) from the date of purchase.
b. Delays: In case of unforeseen circumstances or high order volumes, processing times may be extended. We will notify you promptly if any delays are expected.
2. Shipping Methods
a. Available Shipping Methods: We offer standard and expedited shipping options. Shipping methods available to you will be displayed at checkout.
b. Delivery Time: The estimated delivery time depends on the selected shipping method and your location. Please note that these are approximate delivery times and are not guaranteed.
3. Shipping Rates
a. Calculation: Shipping rates are calculated based on the weight of your order and your delivery location. The shipping cost will be displayed at checkout before you complete your purchase.
b. Free Shipping: We may offer free shipping promotions, which will be clearly communicated on the Website.
4. International Shipping
a. International Orders: We offer international shipping to select countries. International shipping rates and delivery times vary based on the destination.
b. Customs and Duties: Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
5. Order Tracking
a. Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.
b. Tracking Updates: Please allow some time for tracking information to be updated by the shipping carrier.
6. Shipping Restrictions
a. PO Boxes: We cannot deliver to PO boxes. Please provide a physical shipping address for prompt delivery.
b. Restricted Areas: We may not be able to ship to certain remote or restricted areas. In such cases, we will notify you and process a refund if necessary.
7. Contact Information
If you have any questions or concerns regarding our Shipping Policy, please contact us at nehamartz@gmail.com .